How the Regina Food Bank Can Help
We are committed to the ideal that no one truly in need in our community should ever have to struggle with hunger. If you, or someone you know is looking for help, below is some information to get the help needed. Please note – policies and procedures have changed, and may continue to change, to meet the needs of our community during the COVID-19 Pandemic.
Emergency Supplementary Food Assistance
If you have never received food from the food bank before, or if you haven’t used our services in the past 180 days (6 months) you can place an emergency order. If you are in good health, you can come down to the food bank to receive a hamper immediately, or you can book your first hamper to be delivered directly to your home in Regina at our next available delivery date.
We will verify that you and your family are new clients and require you to provide the following:
- Full name, birth date, and identification for head of household / primary client. We prefer a valid Sask Health Card for ID but will accept other forms in special circumstances.
- Full name, birth date for everyone else in the household
- Current address
- Phone Number & Email when available
Becoming a Regular Client
After being approved for your first hamper our intake team will explain to you how you can receive ongoing support if it is needed. You will be eligible for a food hamper again 14 days after you receive your first hamper. You may have to wait longer because of the demand for help. It is hard to know just how much this pandemic will impact our community so these guidelines may change.
New clients will randomly be asked to verify eligibility. This may include:
- A phone or online meeting with a member of our intake team
- Requesting proof of household income and expenses
- Proof of address in the form of a piece of mail addressed to you within the past 60 days
- Proof of who lives in your house (copies of all health cards or other forms of identification)
What is a “Household”?
Household is defined as the total number of related or unrelated persons living at the same address who purchase, prepare and consume food together. Household income is the combined income of all persons living under the same address.
Placing an Order
Call 306-791-6533 ext. 0 as soon as you know you need food. New clients will be eligibile for a hamper delivered to their doorstep (within Regina) within 3 business days. Existing clients may book their next hamper immediately after receipt of a food hamper order. The wait time for existing clients will be a minimimum of 14 days so please order as soon as possible. To protect your privacy, we cannot book orders that are left on voice mail.
Each time you place an order you will be asked to verify your phone number and address to ensure we deliver your hamper to the right location. Food hampers contain 3 to 4 days supply of food, depending on product availability.
At this time, the Regina Food Bank is still open for in-person service as well as delivery.
Please adhere to social distancing and be in good health to pick up your order in person. Orders are pre-packaged in cardboard boxes and must be taken as-is.
If for some reason you need to cancel or reschedule your order please call 306-791-6533. It is important to let us know if you do not need our help – we can then provide your food hamper to someone else in need. Due to the number of people who need our help, if you miss a delivery you may not be eligible to receive another hamper until the time of your next order.